Hiltons Princeton
Privacy Policy
Effective October 1, 2026
Hiltons Princeton has served its clients from 221 Witherspoon Street since 2001, and we have always treated the trust of our clients as part of the business. This policy explains what information we collect, how we use it, and the choices you have. It applies to information you share with us in our store, by phone, by text message, by email, and through our website.
Information We Collect
We collect only what we need to serve you well. This may include:
• Your name, phone number, email address, and mailing address.
• Measurements, fit notes, and style preferences, so that made-to-measure and tailored garments fit correctly and we can serve you well on future visits.
• Your purchase, order, and alteration history.
• Messages you send us, including text messages and emails.
• Basic technical information when you visit our website, such as browser type and pages viewed, which helps us keep the site working properly.
How We Use Your Information
We use your information to take and fulfill orders, schedule fittings and appointments, let you know when garments or alterations are ready, answer your questions, and, if you have asked to hear from us, tell you about new arrivals, events, and sales.
We Do Not Sell or Share Your Information
Hiltons Princeton does not sell, rent, or trade your personal information to anyone. We do not share your information with third parties or affiliates for their marketing or promotional purposes.
We use a small number of service providers to run the business, such as a payment processor and the platform we use to send text messages. They receive only what is necessary to perform that service on our behalf and may not use it for any other purpose. We may also disclose information if required by law.
Text Messaging (SMS)
When you give us your mobile number and agree to receive text messages from Hiltons Princeton, we may text you about your orders, fittings, appointments, alterations, and, if you have opted in to them, store news and promotions.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text Messaging Terms
• Opting in. You may opt in by giving us your mobile number in the store, by phone, or through our website, and agreeing to receive texts from Hiltons Princeton. Consent is not a condition of any purchase.
• Message frequency varies depending on your orders, appointments, and the messages you have chosen to receive.
• Message and data rates may apply, depending on your mobile plan.
• Opting out. Reply STOP to any message at any time to stop receiving texts. We will send one confirmation and then no further messages unless you opt in again.
• Help. Reply HELP for assistance, or call us at 609-921-8160.
• Carriers are not liable for delayed or undelivered messages.
Text Message Consent on Our Website
Our website form offers two separate choices, each with its own checkbox. Neither box is checked in advance, and you may choose one, both, or neither.
• Service messages. By checking the first box, you agree to receive SMS text messages (such as appointment and fitting reminders, alteration updates, and order notices) from Hiltons Princeton at the number provided. Consent is not a condition of any purchase or service. Msg & data rates may apply. Msg frequency varies. Reply STOP to opt out. Reply HELP for help. By submitting the form, you also agree to this Privacy Policy.
• Promotional messages. By checking the second box, you also agree to receive occasional promotional offers and marketing messages via SMS from Hiltons Princeton. Consent is not a condition of any purchase or service. Reply STOP to opt out.
Email and Other Choices
You may ask us at any time to stop sending you emails, to update the information we have on file, or to delete your information, except for records we must keep for tax, accounting, or legal reasons. Simply call us or tell us in the store.
Cookies
Our website may use cookies, small files stored by your browser, to make the site work and to understand in general terms how it is used. You can turn off cookies in your browser settings; parts of the site may not work as well if you do.
Keeping Your Information Secure
We take reasonable steps to protect the information you give us, and we limit access to the people who need it to serve you.
Children
Our website and text messages are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, please contact us and we will remove it.
Changes to This Policy
We may update this policy from time to time. The current version will always be posted on our website with its effective date.
Contact Us
If you have any questions about this policy or your information, please contact us:
Hiltons Princeton
221 Witherspoon Street
Princeton, New Jersey 08542
609-921-8160
info@hiltonsprinceton.com